Some triathlons begin with an open water swim, some begin in a pool. When swimming in a pool it is easy to see your goal: the other end of the pool. When swimming in open water, usually a river or a lake, it is much more difficult to see your e.. Read More
Customer Service, Dexcomm Today | 06-22-10 | By: Jamey Hopper | No Comments
We have had our first harvest out of our garden. My husband pulled some yellow squash out of the garden yesterday and it was really pretty. He sautéed with olive oil and onions and added a little cheese at the end (really so the kids would.. Read More
Dexcomm Today, Food | 05-28-10 | By: Steffy Ritter | 2 Comments
"Who you are speaks so loudly I can't hear what you're saying. " http://www.brainyquote.com/quotes/quotes/r/ralphwaldo103408.html The above quote from Ralph Waldo Emerson tells us almost everything we need to know about branding and customer se.. Read More
Customer Service, Dexcomm Today | 05-26-10 | By: Jamey Hopper | No Comments
I have heard for years that rule #1 of customer service is the Customer is Always Right. Rule #2 is if the Customer is Wrong, please see rule #1. I recently learned that I misunderstood the proper perspective of Customer Care all along. My th.. Read More
Customer Service, Dexcomm Today | 05-19-10 | By: Jamey Hopper | No Comments
Recently a friend of mine was visiting from out of town. I decided to cook a healthy lunch for us so that we could possibly indulge on something sweet later in the day. I was lucky enough to have some fresh vegetables from my mom's garden. (My .. Read More
Dexcomm Today, Food | 05-18-10 | By: Steffy Ritter | 2 Comments
Ray Kroc, builder of McDonald's, used to say "if you have time to lean you have time to clean." And he would be the first to pick up any trash as he visited one of the thousands of McDonald's locations. There was no way he would tolerate an emplo.. Read More
Customer Service, Dexcomm Today | 05-11-10 | By: Jamey Hopper | No Comments
